Everything You Need To Know About Macy’s Santaland

Macy's Santaland, Santa Claus, Saint Nick, North Pole, Pictures with santa

’Tis the season to celebrate. Join us at Macy’s stores across the country for a special holiday experience — Santaland! Read on to learn more about it…

starWhat is Macy’s Santaland?

A magical, winter wonderland where you can take a picture with Santa and tell him what’s on your wishlist.

starWhere and when can you visit?

From 11/24 through 12/24 in NYC, San Francisco, Seattle and Philadelphia.

winter, Macy's Santaland, Pictures with santa

A tour of Santaland in Macy’s Herald Square, 2016.

starIs there a reservation system?

Actually, new for this year, we have an online reservation system in place for our Santaland in NYC at Macy’s Herald Square. Make sure you reserve your place in line prior to visiting. Reservations can be made starting November 20 for opening day (11/25) on macys.com/santaland. (Note: Reservations are not available for the other locations.)

winter, Macy's Santaland, Pictures with santa

starIf we can’t make it there in person, is there a way we can send a letter to Santa?

Absolutely! And for every letter you write to Santa (online or in-store), we’ll donate $1 to Make-A-Wish America, up to $1M. Go to macys.com/believe to send one now.

starAre there other events happening?

Yes! We have tree lightings, holiday parades, light shows, and of course our holiday window displays at Macy’s across the country. Find out where & when you can see them here.

For more holiday event info, check out macys.com/events.

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  1. I went and saw santa and bought a photo from the downtown Macy’s in Seattle. They said I could go online and download the digital imagine. I have the code and pin but not the website? Is there one?

    1. Thanks for asking, Katie — we recommend for you to contact our Santaland support at 212-494-1917. Hope this helps! -Nora at Macy’s

    1. Hi, Catherine — Santaland is part of the experience as you make your way to meet Santa. You can check our more details at the links above. Thanks for reaching out! – Nora at Macy’s

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